Terms of service

Pettaro – Terms of Service

Effective Date: [Insert Date]

Welcome to Pettaro! The terms “we,” “us,” and “our” refer to Pettaro. Pettaro operates this store and website, including all related content, tools, products, and services to provide you with a curated shopping experience. Pettaro is powered by Shopify, which enables us to provide these Services.

By using our Services, you agree to be bound by these Terms of Service and our Privacy Policy . If you do not agree, please do not use or access our Services.

1. Access and Account

  • You must be of legal age in your jurisdiction to use our Services.

  • You are responsible for providing accurate account, billing, and shipping information.

  • You are solely responsible for maintaining your account security and all activity under your account.

2. Products

  • Product descriptions, images, and pricing are intended to be accurate but may vary due to device settings or supplier changes.

  • Pettaro reserves the right to modify or discontinue products at any time.

3. Orders, Refunds & Replacements

  • Placing an order is an offer to purchase. Orders are not accepted until confirmed by Pettaro.

  • All accepted orders are subject to payment verification.

  • Refunds or replacements are offered for damaged, defective, or missing products without requiring the product to be returned .

  • To request a refund or replacement, contact pettaroco@outlook.com within 30 days of delivery with your order number and photos.

  • All other returns or exchanges are subject to our Refund Policy .

4. Pricing & Billing

  • Prices are set at the time of purchase and exclude taxes, customs, or shipping unless specified.

  • We may run promotions with separate terms; in case of conflict, promotion terms govern.

  • You warrant that payment information is accurate and authorized.

5. Shipping & Delivery

  • Shipping times are estimates only; Pettaro is not liable for delays due to carriers, customs, or events outside our control.

  • Title and risk pass to you upon shipment.

  • International orders may incur customs duties, taxes, or delays.

6. Intellectual Property

  • All content, trademarks, and materials are owned by Pettaro, Shopify, or third parties.

  • You may only use Services for personal, non-commercial purposes. Unauthorized use is prohibited.

7. Optional Tools & Third-Party Services

  • Third-party tools may be provided “as is.” Pettaro has no control over these tools.

  • Use at your own risk and review third-party terms.

8. Shopify Relationship

  • Pettaro is powered by Shopify. All sales are directly with Pettaro.

  • Shopify is not responsible for your purchases, products, or services.

9. Feedback

  • Any feedback you submit grants Pettaro a perpetual, royalty-free license to use, reproduce, or modify it.

  • You warrant that feedback is your own and lawful.

10. Prohibited Uses

You agree not to:

  • Use Services unlawfully or maliciously.

  • Infringe intellectual property rights.

  • Upload viruses or spam.

  • Interfere with the functionality of the Services.

11. Limitation of Liability

  • Pettaro, its affiliates, and Shopify are not liable for any direct or indirect damages arising from use of the Services or products.

12. Indemnification

  • You agree to indemnify and hold harmless Pettaro, Shopify, and affiliates from claims, losses, or damages arising from your use of the Services or breach of these Terms.

13. Termination

  • We may terminate your access at any time. Surviving sections include Intellectual Property, Indemnification, Disclaimer of Warranties, Limitation of Liability, and Governing Law.

14. Disclaimer of Warranties

  • Services and products are provided “as is” without warranties, express or implied, including merchantability or fitness for a particular purpose.

15. Governing Law

  • These Terms are governed by the laws of the jurisdiction where Pettaro is headquartered.

16. Changes to Terms

  • We may update these Terms at any time. Continued use of Services constitutes acceptance of changes.

17. Contact Information

For questions regarding these Terms or your order:

Pettaro
Email: Pettaroco@outlook.com
Address: 4402 School Draw Avenue, Yellowknife, NT, Canada
Customer Support Hours: Monday – Friday 9:00 AM – 6:00 PM (Local Time)